Welcome to Cinema Club. By accessing or using our platform, you agree to comply with the following terms, refund policy, and privacy policy.
Cinema Club is a members-only platform. Users must register using a valid mobile number. Each account is personal and non-transferable.
Seat availability is shown in real time. Once a booking is confirmed, seats cannot be changed or cancelled unless permitted by cinema management.
All payments made through Cinema Club are final unless explicitly stated under the Refund Policy.
Users must not misuse the platform, attempt unauthorized access, or disrupt system operations.
Cinema Club reserves the right to suspend or terminate user accounts that violate these terms without prior notice.
At Cinema Club, we strive to provide a seamless booking experience. Please read our refund policy carefully.
Once tickets are booked and payment is completed, cancellations are generally not allowed.
In case a show is cancelled by cinema management, the refund amount will be processed to the original payment method within 5–7 working days.
If payment is deducted but booking is not confirmed, the amount will be automatically refunded as per bank guidelines.
Your privacy is important to us. This policy explains how Cinema Club collects and uses your information.
We collect personal information such as mobile number, booking history, and payment references to provide our services.
Collected data is used for authentication, ticket booking, payment processing, and member access.
We implement appropriate security measures to protect user data from unauthorized access.
User information is not sold or shared with third parties, except when required by law or payment providers.
Cinema Club may use cookies to enhance user experience and improve platform performance.
If you have questions about these policies, contact us at cinemclubblw@gmail.com.
Last updated: January 2026